How to Use Tableau Mobile
Having your key business metrics at your fingertips means you can make smarter decisions faster. The Tableau Mobile app extends the power of your existing dashboards to your phone or tablet, letting you interact with your data no matter where you are. This article provides a complete guide on how to get started with Tableau Mobile, use its core features, and design mobile-friendly experiences for your team.
What is Tableau Mobile?
Tableau Mobile is the companion app for Tableau Server and Tableau Cloud, available for both iOS and Android devices. It's not a tool for creating new visualizations (also called "vizzes") or data sources. Instead, its primary purpose is to provide a seamless way for you to view, explore, and interact with the dashboards and reports you already use, all optimized for a smaller screen.
Imagine you're a regional sales manager heading into a client meeting. With Tableau Mobile, you can pull up your sales performance dashboard just before you walk in, filtering for that specific client's history. Or, if you're a marketing lead commuting home, you can check on your latest campaign metrics to see how things are tracking. The app bridges the gap between your desk and the real world, turning your data from static reports into a dynamic, in-your-pocket resource.
Getting Started with Tableau Mobile
Setting up the app takes just a few minutes. Here’s a step-by-step walkthrough to get you connected and familiar with the interface.
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1. Download and Install the App
The first step is to download the app onto your phone or tablet. It's a free download, and you can find it easily on the official app stores:
Once installed, open the app to begin the sign-in process.
2. Sign In to Your Tableau Site
When you first open the app, you’ll be prompted to sign in. The process differs slightly depending on whether your organization uses Tableau Cloud (previously Tableau Online) or a self-hosted Tableau Server.
For Tableau Cloud Users:
This is the most straightforward route. Simply tap "Sign In to Tableau Cloud," enter your email address and password, and you’re in. Your existing credentials are all you need.
For Tableau Server Users:
If your company manages its own Tableau Server, you'll need the server's URL. You may need to ask your IT department or Tableau administrator for this address if you don't already have it.
- Open the Tableau Mobile app and tap "Sign In to Tableau Server."
- Enter your server's URL in the field provided (e.g.,
https://analytics.yourcompany.com). - Tap "Connect."
- On the next screen, enter your username and password for the server.
- Tap "Sign In."
The app will save your server connection, so you won't need to re-enter the URL every time you open it.
3. A Quick Tour of the Interface
Once you're logged in, you'll land on a clean, intuitive home screen. The navigation is typically found at the bottom of the screen and includes a few key sections:
- Home: Your personal landing page, displaying your most recently viewed dashboards and any important notifications.
- Favorites: This section is a real time-saver. By tapping the star icon on any dashboard or workbook, you can add it to your Favorites list for quick, one-tap access. It's perfect for the few key reports you check daily.
- Explore: This is where you can browse all the content you have permission to see. It mirrors the familiar project and workbook hierarchy from the desktop version, allowing you to navigate through folders to find exactly what you're looking for.
- Search: A powerful tool for finding specific dashboards or worksheets without having to navigate through folders. Just start typing names, and relevant results will appear.
Core Features and How to Use Them
Tableau Mobile is more than just a viewer, it’s an interactive tool. Here’s how to use its most powerful features to gain insights on the move.
Interacting with Dashboards
Viewing a complex dashboard on a small screen might seem challenging, but the app is designed with a touch interface in mind. Common interactions include:
- Tapping Marks: Tap a bar in a bar chart, a slice in a pie chart, or a point on a map to see its tooltip with detail-on-demand.
- Filtering: Any filters your team has built into the dashboard are fully functional. You can tap on legends, dropdowns, or sliders to slice and dice the data just as you would on a computer.
- Zoom and Pan: For detailed maps or dense charts, use the pinch-to-zoom gesture to get a closer look, and then drag your finger to pan across the view.
For example, if you open a US sales map, you can pinch to zoom into the Northeast region, then tap on the state of New York to filter the other charts on the dashboard to show only New York's data. It’s seamless and intuitive.
Leveraging Offline Previews
One of the most valuable features is the ability to access your key dashboards even when you have no internet connection. This is perfect for plane rides, subways, or remote locations. Offline "previews" (or "snapshots") are interactive images of your dashboards.
You can save a viz for offline viewing in two ways:
- Manually: While viewing a viz with an internet connection, simply tap the download icon (usually an arrow pointing down into a tray). The viz will be saved to your device.
- Automatically: Tableau administrators can set specific dashboards as "favorites" for a user group, which will then automatically download to those users' devices, ensuring the latest version is always ready for offline access.
Keep in mind that while these offline previews are interactive (you can still tap marks to see tooltips), the data is static - it reflects the data at the moment you downloaded it. You cannot change filters or access live data until you're back online.
Sharing Insights with Your Team
Found a critical insight and need to share it? Tableau Mobile makes collaboration easy. From any dashboard, you can tap the "Share" icon.
This gives you several options:
- Share a Link: This copies a URL to the dashboard. But here's the best part: the link retains whatever filters or views you currently have applied. If you’ve filtered a sales report to "Q4" and "West Region," the person who opens your link will see that exact same view, getting them to the insight immediately.
- Share an Image: You can also share a static image of the current view through your phone's native sharing options, like text message, Slack, or email. This is great for quickly showing what you’re seeing without requiring the recipient to have Tableau access.
Best Practices for Designing Mobile-Friendly Dashboards
The consumer of the dashboard and the creator of the dashboard share responsibility for the mobile experience. If you are responsible for building Tableau content, following these best practices will ensure it looks great and works well on phones and tablets.
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1. Use the Device Designer Layouts
Tableau Desktop includes a "Device Designer" feature that lets you create specific layouts for different screen sizes within a single dashboard. You can create a master "Default" design for desktops, then add a "Phone" layout that optimizes your visual for vertical viewing. In the Phone layout, you can rearrange, resize, or even remove certain charts to create a clean, scannable experience without affecting the "Default" desktop view.
2. Keep it Simple
What works on a 27-inch monitor will be overwhelming on a 6-inch screen. For mobile layouts, prioritize clarity over quantity. Focus on the most important KPIs and visuals. A single, clear bar chart is more effective on mobile than a crowded grid of four different charts.
- One Main Idea Per Dashboard: Resist the urge to cram everything into one view. Create focused dashboards that answer specific business questions.
- Consolidate Filters: Place all filters in an accessible, consolidated area, like the top of the screen.
3. Optimize for Touch
Small buttons and links are frustrating on a touch interface. Remember to design with fingers, not mouse pointers, in mind.
- Make Targets Big Enough: Ensure filters, legends, and interactive marks are large enough to be easily tapped.
- Avoid Hover Actions: Hover actions don't work on mobile devices. Instead, use "Select" actions, which are triggered by a tap.
- Favor Simple Filters: Simple list filters or large buttons are generally easier to use on a phone than complex sliders that require fine motor control.
Final Thoughts
Tableau Mobile effectively decentralizes data access, empowering every team member to check in on performance, answer business questions, and spot trends right from their phone. By understanding how to navigate the interface, use interactive features, and lean on offline access, you can turn your commutes and downtime into productive moments of data discovery.
The push for mobile-friendly analytics reflects a broader need for simpler, more immediate access to data without the steep learning curves of traditional BI tools. At Graphed, we’ve built our platform around this very idea. We connect to all your key data sources - like Google Analytics, Salesforce, and Shopify - so you can use simple, natural language to create dashboards, run reports, and get instant answers, eliminating the long hours of manual data wrangling altogether.
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