What is Remarketing in Google Analytics?
Ever wish you could get a second chance with website visitors who left without converting? Remarketing in Google Analytics is how you do it. This strategy lets you re-engage users who’ve already shown interest in your brand, dramatically increasing your chances of turning them into customers. This article breaks down exactly what remarketing is, why it's so powerful, and how you can set it up step-by-step.
What is Google Analytics Remarketing, Really?
Remarketing is the practice of showing targeted ads to people who have already visited your website or used your mobile app. Think of it as a gentle, digital tap on the shoulder. Someone window-shops on your site, looks at a few products, and then leaves. With remarketing, you can later show them ads for those exact products while they’re reading a news site, watching a YouTube video, or scrolling through other websites in the Google Display Network.
It’s a simple concept built on a powerful idea: advertising to a "warm" audience is exponentially more effective than advertising to a "cold" one. These individuals aren't strangers, they’ve already been introduced to your brand and shown some level of interest. Your goal with remarketing is to remind them why they were interested in the first place and guide them back to complete the action they started.
Is "Remarketing" the Same as "Retargeting"?
You’ll often hear these two terms used interchangeably, and for the most part, they refer to the same advertising strategy. Traditionally, "remarketing" was coined by Google and often referred to re-engaging customers via email (like sending a "you left something in your cart" email). "Retargeting," on the other hand, typically referred to showing display ads to anonymous website visitors based on cookie tracking.
However, today the lines are completely blurred. Within the Google ecosystem (Google Analytics and Google Ads), the term "remarketing" is used to describe the entire process of targeting past visitors with ads. For the sake of clarity, that's how we'll be using the term throughout this guide.
How Does Remarketing Work?
The process might seem like magic, but it’s actually a straightforward system powered by a small piece of code and browser cookies. Here’s a simplified breakdown of the behind-the-scenes mechanics:
A User Visits Your Site: A potential customer lands on your homepage, a blog post, or a product page.
A Cookie is Dropped: The Google Analytics tracking code on your site places an anonymous tracking cookie in the user's browser. This doesn't store any personal information, it just acts as an identifier.
The User is Added to an Audience List: Based on the rules you create, Google Analytics adds that user’s cookie ID to a specific "audience." You can create all kinds of audiences, such as "all website visitors," "viewed pricing page," or "abandoned a shopping cart."
Your Ad Campaign Activates: In your linked Google Ads account, you have an ad campaign specifically set up to target that audience list.
The User Sees Your Ad: When that same user later browses other websites or watches videos that are part of the vast Google Display Network, Google recognizes their cookie ID and shows them your targeted ad.
Why You Should Start Using Remarketing Immediately
If you're spending any budget on driving traffic to your site (through SEO, social media, or other ads), not using remarketing is like letting water spill out of a leaky bucket. You’re losing potential customers who were just one step away from converting. Here are the core benefits:
Re-engage a High-Intent Audience: Website visitors are not cold leads. They found you for a reason and expressed interest. Remarketing lets you get your message in front of them at the perfect time - when they’re thinking about solutions you offer.
Boost Conversion Rates: Because you’re marketing to a warm and familiar audience, conversion rates on remarketing campaigns can be a lot higher than standard campaigns. They close the gap between initial interest and final purchase.
Increase Brand Recall and Trust: The "rule of seven" in marketing suggests a customer needs to see or hear a brand’s message at least seven times before they take action. Remarketing helps keep your brand top-of-mind, building familiarity and trust with each ad impression.
Granular Targeting Opportunities: With Google Analytics, your targeting isn’t just limited to "all visitors." You can create hyper-specific audiences based on detailed on-site behavior, allowing you to tailor your ad copy and creative for maximum relevance.
Improve Your Return on Ad Spend (ROAS): By focusing your budget on the people most likely to convert, you reduce wasted ad spend and make every marketing dollar work harder, leading to a much stronger ROAS.
Smart Remarketing Audiences You Can Create in Google Analytics
The real power of GA-driven remarketing lies in crafting intelligent audiences. Going beyond the "All Visitors" list unlocks a world of strategic opportunities. Here are some of the most effective audiences you can build:
Foundational Audiences:
All Visitors: The simplest bucket. This is great for broad brand awareness campaigns to just keep your name in front of everyone who has visited your site in the last 30 days.
Engaged Users: Filter for users who spent more than a certain amount of time on your site (e.g., 2 minutes) or visited more than 3 pages. These people aren’t just bouncing, they’re interested.
E-commerce Power Audiences:
Shopping Cart Abandoners: The gold standard. Target users who initiated the
add_to_cartevent but did not complete thepurchaseevent. Your ad can be a simple reminder, or you can sweeten the deal with a small discount code like "Come back and get 10% off!"Specific Product Viewers: Create audiences for users who viewed specific product pages. Dynamic remarketing lets you automatically show those users an ad featuring the exact product they looked at, making the ad incredibly personal and relevant.
Past Purchasers: Don’t forget about existing customers! Create an audience of users who have completed a
purchase. You can use this list to upsell accessories, cross-sell related products, or promote your new product launches.
B2B and Lead Gen Audiences:
Pricing Page Visitors: Someone who checks out your pricing page is showing strong commercial intent. Target them with ads that reinforce your value proposition, customer testimonials, or competitive advantages.
Content Downloaders: Did someone download your e-book or sign up for a webinar? You know they’re interested in a specific topic. Target them with ads for a free consultation or a product demo that solves the problem they were researching.
Visited "Contact Us" But Didn't Submit: Create an audience for people who viewed your contact page but didn't trigger the form submission goal. They might have gotten distracted or had second thoughts. A gentle nudge via an ad can be all it takes.
How to Set Up Your First Remarketing Campaign: Step-by-Step
Ready to get started? Setting up remarketing requires action in both Google Analytics and Google Ads. Here’s a walkthrough.
Step 1: Enable Google Signals in Google Analytics 4
Google signals are session data from sites and apps that Google associates with users who have signed into their Google accounts. Enabling this is necessary for advanced advertising features, including remarketing.
In your Google Analytics 4 property, navigate to the Admin panel (the gear icon in the bottom-left).
Under the Property column, click on Data Settings > Data Collection.
Find the section for Google signals data collection and click the "Get started" button or switch the toggle to ON.
You’ll need to read and acknowledge the policy for these features.
Step 2: Link Your Google Ads and Google Analytics Accounts
Your two accounts need to be able to talk to each other to share audience lists. You must have admin-level permissions on both platforms to complete this step.
In GA4 Admin, under the Property column, click on Product Links > Google Ads Links.
Click the blue Link button.
Click Choose Google Ads accounts and select the account you want to link. Click Confirm.
On the next screen, ensure the toggle for Enable Personalized Advertising is turned on. This is what allows your GA4 audiences to be used in Google Ads.
Click Next and Submit to finalize the link.
Step 3: Create a Remarketing Audience in Google Analytics 4
Now for the fun part: defining who you want to target. We'll use the classic "Cart Abandoners" example.
Back in GA4 Admin in the Property column, click on Audiences.
Click the blue New audience button.
Click Create a custom audience.
Under "Include users when," create a condition: add_to_cart (select this from events).
Click Add group to exclude.
In the "Permanently exclude users when" box, add the condition: purchase (select this from events)
Set the Membership duration. A good starting point is 30 days. This means a user will remain in this audience for 30 days after abandoning their cart before being removed.
Name your audience something clear like "Cart Abandoners - 30 Days" and click Save.
Your audience will start populating with users who meet these criteria from this point forward. It can take 24-48 hours for new audiences to appear in your Google Ads account.
Step 4: Launch Your Remarketing Campaign in Google Ads
With your audience set up, it's time to create the campaign that targets it.
Log in to your Google Ads account.
Start a new campaign and choose a goal like Sales or Leads. Select Display as the campaign type.
Go through the campaign setup process (budgeting, location targeting, etc.).
When you reach the "Audience segments" section, click Add an audience segment.
Choose the Browse tab. Select How they have interacted with your business > Website visitors.
You should see your newly created "Cart Abandoners - 30 Days" audience list here. Select it.
Finish building your campaign by creating your ads (uploading images, writing headlines, etc.), review your settings, and click Publish campaign.
That's it! Your remarketing campaign is now live and will start showing ads to users who add items to their cart but leave your site before buying.
Final Thoughts
Remarketing with Google Analytics is an essential strategy for any business that wants to make the most of its hard-earned website traffic. By creating specific audiences based on user behavior, you can deliver highly relevant ads to an already-interested audience, leading to higher conversion rates and a much better return on your ad spend.
Staying on top of performance across different platforms like Google Ads and Google Analytics can be time-consuming, you're constantly bouncing between tabs trying to connect the dots. With Graphed, we plug directly into all your marketing sources. You can skip the report-building hassle and just ask plain-English questions like, "Which of my remarketing campaigns drove the most revenue last month?" to get an answer visualized for you instantly.